Consumer Law Update – Trends, Risks, and Priorities in 2026 – Leo Cussen Centre for Law

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Consumer Law Update – Trends, Risks, and Priorities in 2026

Consumer Law Update – Trends, Risks, and Priorities in 2026

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After a record-setting year of enforcement actions and penalties, 2026 is shaping up to be a decisive year for Australian consumer law. The ACCC’s 2026 priorities signal closer scrutiny of misleading digital practices, environmental claims, and targeting of vulnerable consumers—offering a glimpse into the regulatory focus that will define the year ahead.

This seminar will discuss the ACCC’s enforcement priorities for 2026 and the most recent, significant cases on the following issues:

  • Subscription traps, hidden fees, misleading surcharging and undisclosed renewals.
  •  Vulnerable consumers and unconscionable conduct –major penalties, emerging definition of “unconscionability” and new vulnerability-related enforcement themes.
  • Greenwashing and environmental claims – significant cases and new expectations for substantiation and evidence.
  • Major enforcement actions and substantial penalties – takeaways from Mosaic Brands, BlueScope Steel, and The Good Guys.
  • Looking ahead to the ACCC’s enforcement priorities for 2026.

Understand how the regulator’s priorities and recent cases are reshaping compliance standards and defining a lawyer’s role in 2026.