Costs Communication and Billing - Best Practice for Practitioners – Leo Cussen Centre for Law

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Costs Communication and Billing - Best Practice for Practitioners

Costs Communication and Billing - Best Practice for Practitioners

$175.00
$175.00
Sold out
Tax included.

Clear and strategic communication around legal costs is essential to managing client expectations and maintaining trust. This session will provide practical guidance on navigating the complexities of costs agreements, disclosure obligations, and pricing models and will assist on how to confidently communicate about fees, manage changes in scope, and handle billing disputes professionally and effectively. 

This session will discuss: 

  • Best-practice communication regarding costs and fees; 
  • Fee structures: hourly rates, fixed fees, value-based pricing, and hybrid models; 
  • Managing scope changes - how to document and communicate them clearly; 
  • Drafting tips for correspondence around changes in cost estimates; 
  • Variations to bills and how to justify charges; 
  • Strategies for addressing non-payment and resolving disputes; 
  • Building and communicating the value of legal services; 
  • Understanding market pricing and how to position your services competitively. 

This session blends ethics, practice management, and client service insights to help you approach billing with confidence, clarity, and professionalism.