Ethics and Costs - Avoiding Overcharging, Double Billing & Fee Complai – Leo Cussen Centre for Law

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Ethics and Costs - Avoiding Overcharging, Double Billing & Fee Complaints

Ethics and Costs - Avoiding Overcharging, Double Billing & Fee Complaints

$99.00
$99.00
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Costs and billing are among the top sources of client dissatisfaction, complaints, and disciplinary findings. This session will help you identify and avoid problematic billing practices, strengthen your time recording processes, and understand how to minimise exposure to regulatory scrutiny.    

This session will include:   

  • Common billing red flags - Double billing, vague descriptions, excessive charges.   
  • How costs issues can escalate into professional misconduct proceedings.   
  • Ethical limits on charging for administrative, duplicated, or inefficient work.   
  • Practical tips for creating clear, fair, and defensible time entries.   
  • Case examples and regulatory decisions.   
  • Responding constructively to client challenges and complaints about fees.   
  • Building an ethical billing culture - Supervision, training, and internal review. 


What is included:

Videos of the presentation in mp4 format.

Paper materials in pdf format.

* This Webcast does not allow WA practitioners to claim CPD points